Returns Policy

We understand that there will be unfortunate cases and you are not satisfied with the product you received. To satisfy you, we offer a return policy within 30 days from the date you receive the goods from us.

1. Refund conditions

– The product is no more than 30 days old from the date you received the goods from us

– The product is unused and undamaged.

– Has labels, packaging and purchase receipt

– The product and accompanying gifts (if any)

2. Return method

The content that can be returned includes: color, size, style and products in the same segment.

You contact us about your needs via email or phone number. After we receive your request and confirm that you are eligible for return, we will check the inventory status and notify you.

Damaged products will not be returned

3. Shipping costs

If the return is due to your personal needs, you will be responsible for all return shipping costs. This fee is non-refundable when you receive the exchange item

In case you receive a defective item and want to exchange it for another item, we will support the full cost of resending

4. Shipping

As soon as we confirm and agree to return and deliver the item. We will send you an email to notify you of the shipping process. The refund period is within 30 days, please check your email and wait for the delivery date.

5. Change or cancel the order

Within 24 hours of placing the order. If you have any requests, please contact us as soon as possible so that we can resolve them promptly.

Contact us

Phone number: +1 337-205-8073
Email: [email protected]
Working hours: 8:00 am – 6:00 pm from Monday to Saturday (Closed on Sunday)